Practical digital and AI tools for real-world operations
Small frictions.
Better business.
Micro Transform helps businesses remove everyday operational friction with practical digital and AI tools.
The first conversation is always free.
Current work
Featured products
Practical products built around real operational friction.
RETAIL & COLLECTION POINTS
WORKING PRODUCT
ParcelBook
Four books became one search.
A convenience store was running its parcel collection point through separate handwritten books for different couriers.
Staff needed to know the courier and the approximate arrival date before they could even start looking for a parcel.
Micro Transform kept the shop’s existing storage system and internal parcel numbers, but replaced the search problem with one shared digital register.
Now the question at the counter is simply: “What’s your name?”
Before
“Which courier? What date?”
After
“What’s your name?”
SCHOOL PTA FINANCE & HANDOVER
WORKING PRODUCT
PTA Wallet
Keep the money, receipts and handover in one place.
A South West London primary school PTA had a recurring problem. Every time committee roles changed, the incoming treasurer had to reconstruct how everything worked.
Financial information and operational knowledge were spread across bank accounts, payment platforms, spreadsheets, receipts, email, WhatsApp and old handover notes. The problem was not accounting. It was continuity.
Micro Transform built PTA Wallet to bring the working financial record, actions, recurring responsibilities and handover information into one place.
The role changes.
The record shouldn’t disappear with it.
- Money across accounts and payment routes—
- Receipts and reimbursements—
- Actions and recurring responsibilities—
- Handover and institutional memory—
How we work
Find → Fix → Run → Scale
- FIND01
Understand how the work really happens.
We look at the workflow, the people, the handovers and the systems already in place, and identify where time, effort or information is being lost.
- FIX02
Build the right solution around the real operation.
That might be a focused tool, an AI service, a workflow, or a more complete operational system.
- RUN03
Support it as the business keeps moving.
We can host, maintain and improve what we build, and add new functionality as new operational needs appear.
- SCALE04
Turn proven solutions into products where it makes sense.
Some solutions stay specific to one business. Others can develop into products that serve many.
What we build
Whatever solves the problem.
- Apps.
- AI.
- Voice.
- Search.
- Automation.
- Workflows.
- Connectors.
- Internal tools.
- Operational systems.
Technology changes. The job doesn’t. Remove the friction.
Who we work with
Businesses with real work to do, where day-to-day operations still rely heavily on people, handovers and manual processes.
From independent businesses to professional firms and larger operating teams.
Hospitality. Property. Professional services. Retail. Healthcare. Local and field services.
About
Lisa Gong
Founder & Lead Product Strategist
Lisa comes from senior commercial and operational leadership, with a habit of looking closely at how work actually happens, spotting what slows people down and finding practical ways to improve it.
Micro Transform turns that way of thinking into practical technology.
What’s getting in the way?
Tell us what is slowing the work down. We’ll start there.
The first conversation is always free.